Website Migration

A: If your current hosting provider can no longer measure up to the demands of your site, or when you go through regular network downtime, or if you have to wait for hours for the customer service staff to respond back to you, it may be a good idea to swap your web hosting provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your new provider. At Duoservers Web Hosting, we know that this can be hard & time–consuming. That’s why we’ll do all that for you at no cost!Our knowledgeable technical team will move your web site content from your present web hosting provider to us. Our technicians have got plenty of experience migrating web sites and are able to take care of anything – from a regular WordPress–powered blog or Joomla^™ site, to a very complex, custom–built web application.

A: While we can’t give you an exact ETA, because there are a lot of variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to move your site within 48h, and in some cases – within 24h (when the content is not very large).

A: We don’t need any personal information. We’ll require, however, the login information for your current web hosting account and the name of the web site that you wish to transfer.

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We are dedicated to protecting the safety of the personal details collected from the customers. To accomplish this, we employ technical security measures so as to prevent the loss, the misappropriation, the alteration or the unlawful disclosure of the private data under our control. The measures include, but are not limited to: physical, digital and managerial procedures to protect and secure the info that we accumulate on the World Wide Web. When we request users to provide financial information (such as a credit card number), this info is masked using the SSL (Secure Sockets Layer) encryption technique.

A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the migration is finished, we’ll ensure that everything is functioning properly and that the integrity of your data is not compromised before telling you that the transfer is over. Then we will instruct you how to transfer the domain over to your web hosting account with us and how to change your DNS records.

A: While we transfer your web content, your hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.

A: Yup. We support all standard Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, since we don’t offer Windows web hosting solutions ourselves.In addition, we don’t support proprietary site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.