A 99.9% Server Uptime
We have built our website hosting platform using dependable hardware and significantly tweaked software. Our sysadmins have installed a modified version of SELinux on each of our web hosting servers in order to ensure maximum protection and stability. We’ve added a number of DDoS prevention tools together with highly efficient firewalls to make sure our network is unassailable and secure.
All website hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
To be able to offer an outstanding web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure an extremely fast connection speed with the outside world.
And because of this, no matter which datacenters you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash on the line, you cannot feel truly secure. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you want to use a more powerful web hosting solution, like a VPS servers or a dedicated servers – you’ll get your money back in full, without concealed costs or reimbursement taxes.
24/7 Technical Support
We have attentively chosen each member of our 24x7 support team so that we can offer the very best customer support that you can possibly get. Each one of our tech support engineers has several years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. Besides, they’re at your disposal 24x7x365 – you’ll be able to touch base with them at any moment and they will reply to you as quickly as possible.
Their average response time is well under 20 minutes, while with many other web hosting suppliers you are forced to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in less than 1 hour.