Although the web hosting service offered by the different companies appears identical, each provider has got their own platform with its own tweaks and ways to accomplish specific procedures. This is the reason why, an immense knowledge base will be very useful both for people with no past experience and for technically competent users who will eventually find out how specific operations are performed, but will lose time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users loads of time and energy. The consequence is happier customers, since they can effortlessly find the information they’re looking for, and substantially less work for the help desk support staff representatives, because usually most of the inquiries and difficulties that customers have are already outlined in the knowledge base. On the condition that the articles are properly written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Website Hosting

All website hosting that we offer feature a detailed knowledge base where you can find everything you should know with regards to your hosting account. Regardless of whether you’re aiming to set up a brand new MySQL database, to redirect a domain by means of an .htaccess file or to create an email address on your desktop computer or mobile device, you can just check our help articles and all the information that you require will be there. When you visit a given section of the Hepsia Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you wish to check the entire article list and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost best to encompass any predicament that you might possibly encounter, but in case you do not find the info that you want, you can always touch base with us, as our tech support staff members are available to you day and night.