When your hosting supplier supplies live chat support, you can speak to an agent live and find out useful info or get an issue resolved in a timely manner. The advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with access to the web, so that you will not pay any charges when you are in a different state or country. In addition, it'll be much simpler to copy and paste details for example domains, usernames or error messages in other words details which are sometimes difficult to give to the other side on the phone. The real-time chat is also a much quicker solution to contact your hosting provider's support crew compared to using a ticketing system. Last, but not least, when some situation needs some more time to be resolved, you'll be able to do something different while you wait for guidance on the live chat, so you won't waste time - something that's not possible when you're on the telephone.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all of the website hosting that we offer and we are able to help you with almost everything live. If you do not have an account with us yet, we'll provide you with more details about the packages so as to help you to choose the most appropriate package. If you are a current customer, we will be able to assist you with any general or billing matter in addition to with a number of common tech troubles, for instance an e-mail address setup in a desktop email client. If you cannot give us a call for some reason or you're in a country where we do not have a local phone number, the live chat will be the best choice to contact us. Of course, some matters need additional time to investigate and test, so you will need to open a ticket to our technicians, however, we will save your time and help you with numerous problems on the chat.